OUR RETURN POLICY AND PROCESS
Quickly and easily return your item(s) by emailing us at info@bgvcollective.com.
You have 14 days from the date of delivery to return your item. Returns are refunded in their original form of payment. Returns are processed within 5-7 business days after your item(s) are delivered to us.
Additional information regarding return policy.
- Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
- We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- All returns must include an order packing slip.
- Damaged, defective, or incorrect items must be reported within 7 days of delivery.
Reserved rights regarding returns.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of "wardrobing;"
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
- Potential fraudulent or criminal activity.